At Pulse Reality Technologies Limited ("Pulse Reality", "we", "us", or "our"), respecting your privacy and safeguarding your personal data is paramount. This Privacy Policy outlines how we collect, use, store, and protect your information when you visit our website pulsereality.online, use our products (including Paydora), or interact with our payment processing systems powered by Flutterwave.
1. Business Entity & Data Controller
Pulse Reality Technologies Limited is the data controller responsible for your personal information.
Entity Name: Pulse Reality LTD
Physical Address: No 4, Opp, Royal Dream Hotel, Keff Expressway Abuja
Location: Mararaba, Nasarawa State
Contact Email: hello@pulsereality.online
2. Information We Collect
- Personal Contact Information: Name, email address, phone number, and physical mailing/billing address.
- Payment & Billing Data: Payment card details, billing address, bank account numbers, and transaction IDs (processed securely via our PCI-DSS compliant payment partner, Flutterwave).
- Technical & Usage Data: IP address, browser type, operating system, device details, and interaction logs.
3. Payment Processing via Flutterwave
All financial transactions are processed using Flutterwave payment infrastructure. When making payments, your sensitive financial credentials (such as credit/debit card numbers or pin codes) are encrypted and handled directly by Flutterwave in accordance with PCI-DSS standards. Pulse Reality does not store raw credit card details on our local servers.
4. How We Use Your Data
We use your personal data to:
- Provide, maintain, and improve our immersive application experiences for creators.
- Process payments, issue invoices, and manage refund requests.
- Communicate service updates, billing alerts, and technical support messages.
- Comply with financial regulations, anti-money laundering (AML) directives, and fraud detection policies.
5. Data Security & Storage
We implement robust industry-standard administrative, physical, and technical security measures—including TLS encryption and access control policies—to prevent unauthorized access, alteration, or disclosure of your personal information.
6. Your Data Rights
You have the right to request access to, correction of, or deletion of your personal data held by us. To exercise these rights, please email hello@pulsereality.online.